Prerequisites: One DOI Supervisory course or 40-Hour Basic Supervision training.
A federal supervisor/manager must be a leader who can direct and guide employees in accomplishing the missions of bureaus, offices and agencies. This course provides the knowledge and skills for supervisors and managers to effectively manage the workforce, and meets the Department of the Interior�s mandated supervisory training requirements. This course replaces Supervisory Skills for the Experienced Supervisor, students who have completed that course do not need to take this course.
Managers, supervisors, and anyone who performs supervisory functions
� Learn how to manage conflict in a constructive manner � Apply team processes and group dynamics techniques to improve teamwork � Use effective tools for decision-making and problem solving � Communicate with integrity and resolve ethical dilemmas objectively � Learn appropriate methods of applying power, authority, and influence to build support and/or consensus for achieving organizational goals � Develop methods and tools for developing leadership capacity in others