Details
This course provides the foundation for leadership which is critical to the success of all high-performing program and project managers and satisfies the leadership performance outcomes necessary for the Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) at the entry level. The specific topics of problem-solving, conflict management, interpersonal skills, resilience, flexibility, accountability, customer service, and oral and written communication will be addressed. Exercises will be used to emphasize the importance of other essential leadership skills including: teamwork, collaboration, and communication; personality types and preferences; negotiation skills; and organizational and team structures for optimum performance. The course covers key leaderships skills including holding yourself and others accountable for project results, building relationships, solving problems, managing conflict, communicating effectively, and demonstrating outstanding customer service. Learning Objectives and Outcomes: Explain the role of leadership in project management; Hold project team members accountable for results; Recognize when different conflict management approaches are most effective; Use effective oral and written communication skills with stakeholders; Discuss leadership techniques to maximize customer satisfaction; TARGET AUDIENCE: New Program and Project Management professionals seeking FAC-P/PM Entry certification.
The format of this training is in-person. The courses are advertised by city or time zone.
Course Location:
Steward Udall Building
1849 C Street, NW
Washington, DC 20240
Tuition is $750.00
For course payment: https://doiu.doi.gov/form/payment-form?course_session_nid=25101&course=…
DOIU/IAI is an approved FAI Teaching school. Our courses have a tuition fee, and our tuition fees apply to all federal employees, including DOI employees. Your office will need to pay our tuition fee with an authorized government purchase card and not through EFT. DOI University cannot accept non-appropriated funds from the private sector nor personal payments. We accept federally appropriated funds to pay the course tuition. DOI University cannot accept non-appropriated funds from the private sector nor personal payments. Our preferred method of payment is an authorized federal government credit card.