Leadership and Management for Non-Managers and Aspiring Supervisors

Participants will learn essential skills to gain the respect and support of others, as well as how to influence without authority. They will learn to use their role within the organization to lead, handle different personality types, solve problems and make decisions, become a change manager, and build solid long-lasting working relationships. Requests for interpreters or other special requirements should be received by the instructor or class contact no later than 45 days prior to the start of the class.