Summary and Objectives: Participants will learn essential skills to gain the respect and support of others, as well as how to influence without authority. They will learn to use their role within the organization to lead, handle different personality types, solve problems and make decisions, become a change manager, and build solid long-lasting working relationships. Understand the critical role effective communication plays in managerial success
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Learn tools and methods for anticipating and resolving conflict constructively
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Develop tools for decision making and problem solving
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Understand how to build and sustain effective working relationships upward, across and with employees
Session will NOT be held in person. It is a virtual event.
Tuition: $800.00
Please forward the payment credit card link to your credit cardholder as we do not take payments over the phone. Payment is due at registration, and it is the attendee’s responsibility to ensure payment is made. Your office will need to pay our tuition fee with an authorized government purchase card and not through EFT. We accept federally appropriated funds to pay the course tuition. DOI University cannot accept non-appropriated funds from the private sector nor personal payments. Our preferred method of payment is an authorized federal government credit card.
Cancellation Policy: Space in DOI University courses is limited. If you need to cancel, please provide written notification through email as early as possible. DOI University must receive the cancellation notification at least 15 business days in advance of the course start date. There are no refunds for cancellation notifications received after the designated time or for no shows, and tuition fees are not transferable to another course.
DOIU will send a confirmation email with specific class information about one week prior to your class. We reserve the right to cancel or reschedule a class until you receive email confirmation from Learning Center Staff.